Breaking Barriers United uses video, dialogue, and powerful storytelling to build trust, reduce bias, and de-escalate high-stress situations between law enforcement and the communities they serve.
Real strategies for public safety
Rooted in years of frontline police experience, Breaking Barriers United helps build trust and reduce conflict through practical tools and human connection.
Lower tension, build readiness
Learn how to reduce tension and prevent escalation in high-stress scenarios.
Confront bias, build trust
Address bias to build stronger, more equitable community relationships.
Real stories, lasting lessons
Video and lived experience make each lesson memorable and immediately relevant.
Frontline-tested, story-driven training
Led by Officer Ryan Tillman, these video-based courses use real examples and authentic stories to build empathy, encourage reflection, and drive real behavior change.
Free course preview
Explore the difference between implicit and explicit bias, how both impact performance and communities, and how to identify and reduce your own bias to better serve the public.
Build your team's skills in key topic areas
Crisis response & de-escalation
Learn proven techniques to defuse tense encounters calmly and safely, including mental health and youth-focused scenarios.
Active shooter & emergency scenarios
Be prepared for the unthinkable with training for active shooter events and other high-risk emergencies.
Officer wellness & retention
Support mental health, resilience, and long-term career satisfaction with wellness-focused training for officers.
Bias, profiling, & community trust
Build stronger community relationships with bias awareness and fair public interactions.
Legal use of force
Understand when and how to apply force legally and effectively using only what’s necessary.
Investigative & patrol skills
Sharpen your patrol strategy essentials with training on stops, searches, and reports.
Available translations
Reach more learners with training that speaks their language — no barriers, just impact.
English Explore popular courses
De-escalating Crowds
Learn a four-step process to de-escalate crowds, spot rising tension, manage agitators, and improve safety for yourself, your team, and the community.
De-escalating Situations with Minors
Understand how adolescent behavior works and how to de-escalate situations with minors involved.
Racial and Criminal Profiling
Learn the difference between racial and criminal profiling, their impact, and how to de-escalate when bias is perceived in the field.