Making business phone calls both to internal colleagues or an external customer has to remain professional. You should have customer service phone skills in order to make the phone call go well because business telephone calls have lasting...
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Reviews of ReadytoManage Inc courses
Good listening is a skill - it takes practice and it can be improved with time. This course coaches learners in improving their listening skills by observing videos, seeing what can go wrong, and being aware of how their personal perspective affects how you listen to others.
And building good leaders is hard work. This course provides guidance for learners in evaluating how they operate within teams today, and how they can improve the key leadership skills that make a difference for productivity. With specific step by step advice, this course gives learners the ability to change and improve their practices.
It's up to each individual to optimize the way they approach their work - and the way they get things done. This course coaches employees through an evaluation of the way they approach work today - and the ways they can expand their capacity, focus on improving their key weaknesses and work more effectively within teams.
And differences in communication skills lead to problems in team collaboration and productivity. This course coaches employees in communicating with all different kinds of people by identifying the key messages and determining when agreement and consensus have been achieved.
Every worker faces stress in their personal and professional lives - from family issues to a tough deadline. This course provides advice and techniques for coping with stress and channeling your anxiety towards productive activity. With concrete steps for managing stress in every day life, this course helps learners stay in control.