Expertise
Business Skills, Sales, Communication Skills
9
Course Reviews
1432
Courses Offered
About Cegos
The Cegos Group, created in 1926, is one of the world leaders in professional training. The expertise of its consultants covers all fields of management and development of skills: human resources, management and leadership, performance and organisation, individual and collective effectiveness, marketing and sales, project management, rolling out major training facilities in France and internationally etc. In 2010, the Cegos Group achieved turnover of 175 M€ and trained more than 200,000 people in France and internationally. Cegos employs 1,200 people and operates in 50 countries throughout the world.

1432 Courses Offered

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Reviews of Cegos

expert@opensesame.com

Engaging multimedia courses for a global audience

Cegos is a professional development training provider offering engaging multimedia courses. Their catalog offers a wide range of courses ranging from topics focused on personal development for employees (such as emotional intelligence and sales) to management and leadership. The courses are very high-quality in production value and is offered in multiple languages for a single price point, a great asset for any multinational organization. Courses are presented in scenario form with a great, easy to understand design. Courses are usually short, ranging from 25 to 45 minutes, which can sometimes lead to overly general content. There are interactive drop-down menus, standard progress arrows, and an interactive map for navigation. No matter the navigation method used, the progress is clearly tracked through well designed visual indicators. The course skin has additional rich features to enhance the course experience, such as a language switcher, resources, a note-taking function and a printable summary as a key take-away from the course (which appends with the notes you add). Each section of the course content starts with a short video introduction of the subject. It then progresses to a series of content pieces featuring animations, clickable exercises, and text with graphics. The activities are very well produced and appropriate to reinforce the learning. There were recall and light assessment activities in some modules, and though sometimes very difficult and often lacking any motivational component. However, the feedback was good, giving users an option to try again or to have answers displayed. At times, users were assessed prior to seeing content to illustrate what knowledge they did (or didn't) have, which was a good engagement tactic. In some instances, interactions request that you take notes in consideration of your own specific work context to assist you in transferring the learning to your work environment.

Reviews of Cegos courses

mandi.ragsdale@crystalbridges.org
mandi.ragsdale@crystalbridges.org
08/05/2014
2

Language

Some of the examples are not in English. This makes it hard to follow along.

katie.hurst@opensesame.com
Katie Hurst
05/27/2013
4

Comprehensive & Engagine

Watching a course on how to write for the web is not the same as learning how to write for the web. Cegos clearly understands how people best learn, as this course involves several interactive quizzes and opportunities to practice what you've learned. I took away much more form the lesson by having to provide my own writing samples and the feedback was very helpful.

tinajiang
Liwen Jiang
06/05/2012

客户忠诚度很重要!

我想客户忠诚度对每个公司来说都是相当重要的一块,因为我们想做的是长期的生意。稳定的合作对双方来说都是非常有益的。我觉得以客户服务为中心很重要,特别在处理客户不满中可以看出来。我们都有那种感觉,有时候碰到强硬态度的客户,真的是没办法啊,要多学习怎么处理这种棘手情况。而我发现,通常来说,如果能很好的处理这类客户,他们的忠诚度还是相当高的!

tinajiang
Liwen Jiang
06/04/2012

换位思考很重要,不管在哪个环节或者和什么人交谈

换位思考很重要,不管在哪个环节或者和什么人交谈,更何况如果是牵涉到销售这块。那么必须了解到客户的需求,客户的期望,以客户的视角去探讨问题。达到双赢的目的,从而达成长期的合作。去这堂课里听听客户怎么说的吧。

tinajiang
Liwen Jiang
06/04/2012

你是属于哪种沟通风格的呢?

先通过小测试,看看自己是属于哪种沟通风格的,再通过一些其他的回答,让我们更好地了解到4种沟通风格。认识自己的风格,学习适应和不同沟通风格的人打交道。这样就能提高沟通技巧了。

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