Becky is the visionary behind RetailTraining.com and the creator of the Retail Education Model™ and Retail Curriculum Architecture™. Like many people, her first job was in retail at AyrWay Discount Store, a discount arm of Marshall Fields. Becky has 30 years experience in the training industry, including experience in both brick and mortar and non-store retailing. She has a B.S. in Marketing /Advertising and M.S. Education from Indiana University and holds the designation of Certified Performance Technologist (CPT) from the International Society for Performance Improvement (ISPI). Becky also has the Professional Retail Business Credential (NRF) and National Professional Certifications in Retail Management, Customer Service, and Sales (NRF).