Author: Simone Smith

Most recent

Top 10 eLearning Events of 2017

After an eventful 2016, we’re looking forward to an even better 2017. Things move quickly in learning and development, as well as elearning. However, one of the best ways you can stay up to date with the latest industry information is by attending elearning conferences. As an extra bonus, if you’re planning on attending a… Read more »

Food Service Best Practices: How Your Business Can Go Green

In 2014 alone, the USDA reported that approximately $161.6 billion of food was wasted in the United States. This amount equates to about 133 billion pounds of food. If you’re in the hospitality and food service business, food waste and unsustainable practices can be very costly. Utilizing sustainable processes can not only reduce your amount of waste,… Read more »

4 Steps to Mastering the Art of Negotiation

Negotiation is an invaluable skill in any setting. While the idea of negotiating may not come as easily to some, understanding the fundamentals can be the difference between things ranging from high and low salaries and even vacation days. It can also be the difference between winning over clients and keeping a robust customer base.… Read more »

Stereotype Threat in the Workplace: What Your Business Should Know

The world is filled with a host of positive and negative stereotypes. Most of us are familiar with various stereotypes and have even stereotyped ourselves. However, more recent social science studies have proven that stereotypes can materialize to the point where they can actually hinder the daily lives of employees. Stereotype threat, though hard to… Read more »

5 Ways to Increase Employee Engagement

According to a 2014 Gallup study on employee engagement, only 31.5% of American workers are engaged at work. This means that the vast majority of the American workforce is neither enthusiastic about work nor committed to the workplace. Despite controversy surrounding Gallup’s annual reports, understanding and increasing employee engagement is imperative as engagement is closely… Read more »

6 Steps to Managing Workplace Conflict

Conflict is almost inevitable. Just as conflict can manifest itself in varying degrees, there are many different reactions to conflict as well. Some will attempt to avoid conflict entirely while others are notorious for initiating it. At work, conflict can be extremely detrimental to morale, productivity, and employee relationships. It’s not always easy to address… Read more »

The Key to Preventing Employee Turnover: Empathy

Although business schools throughout the country aim to educate students about technical skills ranging from financial analysis to market research, many times soft skills such as emotional intelligence go underrated. Most importantly, soft skills are oftentimes what keep employees happy at work. Gallup’s most recent 2015 study found that most adults who were surveyed quit… Read more »

10 Travel Tips for Business Trips

Meeting with clients, visiting headquarters, looking at property, and getting together with teams are oftentimes ubiquitous travel trips all too familiar in the business world. Whether you’re a bonafide jetsetter or just heading out on a business trip for the first time, here are a few helpful tips: 1. Sign up for TSA Precheck or… Read more »

3 Steps to Handling Angry Callers

If you work in sales or customer service, you’re probably no stranger to the occasional and classic angry caller. While unpleasant and sometimes unreasonable, navigating a hostile conversation to calmer waters can be difficult. However, in the world of business it can take years to build a relationship with a client or customer and only… Read more »

5 Ways to Make Your Business Stand Out on LinkedIn

According to this year’s 2015 Content Marketing Institute (CMI) Report, LinkedIn is not only the most used form of social media for B2B marketing but is also rated as the most effective social media platform. In an age of social media overload, it is easy to get lost in the mix so we’ve put together… Read more »