OpenSesame blog

Most recent

Business communication training

How Safe Are Your Employees from Business Communication Snafus?

  Just in case you’re not familiar with the term, “snafu,” it’s an acronym—situation normal: all fouled up. There’s also a stronger version, but we’ll leave that your imagination. How can business communications become fouled up? Plenty of ways! Misdirection No customer likes to be passed off to the wrong department to sit waiting while… Read more »

Business communication training

Stuck with Business Communication Issues? Try This

  The lifeblood of any organization is information and the flow of that information between the various parts of the enterprise. Business communication is an extremely broad subject. It includes interdepartmental memos, staff meetings, conferences, customer relations, marketing, advertising, public relations, employee engagement, community involvement, corporate training and a great deal more. If you have… Read more »