Digital learning in the new way of work: lessons from 2020 on how training will look in the future

As organisations wrestle with the huge changes brought by the COVID crisis, it’s important to ground decision making about how to evolve your future training programs for the new way of work based on research and be data driven. So, what does the research say really works, what does good look like and how do you shape learning experiences that matter in the mixed virtual/office work environments that will continue after many return to the workplace?