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Frequently Asked Questions

OpenSesame Marketplace

No. OpenSesame is a marketplace connecting elearning courses to any LMS capable of playing SCORM 1.2 courses.

OpenSesame’s patent-pending security technology ensures that your content is secure.

When a customer purchases a course in the OpenSesame elearning marketplace, they can either view the course on the OpenSesame website or download a minimal SCORM 1.2 package to load into their learning management system (LMS). The SCORM 1.2 package contains a license identifier that enables OpenSesame to track and control usage of the course on a per-user basis.

OpenSesame supports courses conforming to SCORM 1.2 through 2004 4th edition as well as AICC 2.2, 3.5, and 4. The course content is served from OpenSesame via a secure global CDN. The SCORM package loaded into the LMS serves as a proxy, relaying status messages from the actual course to the LMS but never delivering the original course package to the buyer.

Yes. Any course authored in 2004 will appear as the author defined to the user. To the host LMS it will appear as a single-SCO package and report completion and score in aggregate. It does not downconvert.

In order for OpenSesame to successfully deliver elearning courses to your LMS, please ensure that your system settings comply with these guidelines: 

  • Outbound SSL is unrestricted to our servers. 
  • Your corporate firewall allows users to access opensesame.com on port 443. 
  • Some courses may also require additional hosts. This will be indicated in the notes on the course. 
  • Some courses may require that opensesame.com or other sites be added to your trusted sites in certain browsers.

Start by creating a seller profile that describes your organization.

Click on Your Courses to get started adding courses. On the add course page, select a .zip SCORM or AICC course or video file to upload, enter its title, learning objectives, price and other description information. Save the course and validate it to demonstrate that it can register as complete in a user's learning management system. 

After you validate your course, OpenSesame will review it and publish it to the marketplace as soon as possible, usually within one business day.

The Sharable Content Object Reference Model (SCORM) is the standard for providing consistent, functional elearning courses. Making your courses SCORM compatible ensures that OpenSesame can connect your courses to any LMS. For more information, visit www.SCORM.com.

 

When a customer purchases a course in the OpenSesame elearning marketplace, they can either view the course on the OpenSesame website or download a minimal SCORM 1.2 package to load into their learning management system (LMS). The SCORM 1.2 package contains a license identifier that enables OpenSesame to track and control usage of the course on a per-user basis.

OpenSesame supports courses conforming to SCORM 1.2 through 2004 4th edition as well as AICC 2.2, 3.5, and 4. The course content is served from OpenSesame via a secure global CDN. The SCORM package loaded into the LMS serves as a proxy, relaying status messages from the actual course to the LMS but never delivering the original course package to the buyer.

OpenSesame employs a team of elearning veterans and reviews each course library for quality and technical standards. We have developed an exhaustive standards checklist which we use for each seller in our marketplace. If the courses don’t meet or exceed our standards, they will be rejected and not made available for sale in our marketplace.

OpenSesame partners with other learning technology companies through our API and our affiliate program. To learn more please contact us at info@opensesame.com.

We’ve written a blog post that is a great place to start. https://www.opensesame.com/blog/elearning-101-how-make-elearning-course If you still have questions, let us know!

Buying Courses on OpenSesame

In order for OpenSesame to successfully deliver elearning courses to your LMS, please ensure that your system settings comply with these guidelines: 

  • Outbound SSL is unrestricted to our servers. 
  • Your corporate firewall allows users to access opensesame.com on port 443. 
  • Some courses may also require additional hosts. This will be indicated in the notes on the course. 
  • Some courses may require that opensesame.com or other sites be added to your trusted sites in certain browsers.

Enter the domain from which your learning management system plays courses. In most cases, this will be your learning management system's student access domain name (the website students would normally go to in order to take a course). Contact your company's LMS administrator if you require assistance identifying the correct address.

The course seller sets the price for each course on a per-seat basis. A "seat" is an individual use of a course by one user in a learning management system. Sellers may also offer volume discounts for large quantity purchases.

A site license allows unlimited use of a course for one year in the buyer’s domain. A site license lasts for one year from the date of first use of the course.

Course buyers purchase courses by the "seat," which is the use of a course by one learner. Many sellers also offer volume discounts for large quantity purchases and a site license option, which allows you to use a course as many times as you wish for one year. A site license lasts for one year from the date of first launch of the course.

Access to OpenSesame content through a mobile device depends on the user's learning management system (LMS). If the user's LMS supports a mobile application or web access and the content is viewable through the user's mobile device, the content will play on the mobile device.

OpenSesame employs a team of elearning veterans and reviews each course library for quality and technical standards. We have developed an exhaustive standards checklist which we use for each seller in our marketplace. If the courses don’t meet or exceed our standards, they will be rejected and not made available for sale in our marketplace.

When a buyer purchases a course on OpenSesame, learners have up to 12 months to start the course. Once a learner starts the course, they have up to 12 months to finish it. This is tracked separately for each learner using seats from the course purchase.

For example, if you purchase two seats of a course on July 10, 2012 for your employees Marco and Jane, they must start their courses within 12 months - on or before July 9, 2013. However, if Marco starts his training on August 1, he can access the course until July 31, 2013. However, if Jane doesn’t start the course until December 30, 2012, she can still access the course for 12 months - until December 29, 2013.

Once you have purchased a course, you can email course invitations to your employees using CourseCloud™ or download a SCORM .zip file that will work in any LMS.  OpenSesame’s CourseCloud™ feature enables you to send email invitations to your employees to enable them to launch the courses without a username and password, with full tracking available in your dashboard.

Start by browsing available courses in the OpenSesame catalog. https://www.opensesame.com/online-training-courses where you can search by subject, price, time, feature or language, or you can enter a keyword in our search box at the top of the page. If you need help finding the right courses for your team, our CourseConcierge  will work with you to identify the courses you need to support your organization’s learning and development goals. Consult the the OpenSesame blog for additional suggestions and our archive of featured Courses of the Week. https://www.opensesame.com/blog-tags/course-week

Some courses include a certificate in the course content. If you do not see a certificate at the end of your course, please email us at support@opensesame.com, and we will send you the certificate immediately.

No problem! To access the course while picking up where you left off, please start by logging into OpenSesame, mouse over My Account in the top right corner and click on My Courses. Then click the Take Course link on the right side of the page. When using this link, OpenSesame will save your answers and progress so that you can pick up where you left off the next time you log in. If you are using the course with CourseCloud or your LMS, OpenSesame will still remember where you left off and let you pick up from there.

OpenSesame offers CourseConcierge. If you need help finding the right courses for your team, our CourseConcierge  will work with you to identify the courses you need to support your organization’s learning and development goals. We’ll work with you to evaluate your training objectives, select courses that fit your company’s culture and fit within your budget goals.

No. Your information is not available. We take privacy seriously and will not share your information.

Selling Courses on OpenSesame

Learning objectives are statements that describe the change in knowledge or behavior that will occur as a result of participation in a course or learning experience. 

A well written Learning Objective should:

  • Support the main objectives of the training 
  • Provides the learner with clear desired outcomes 
  • Use practice activities and knowledge checks to support objectives 

Example of a poorly defined Learning Objective: 
Upon completion of this training, employees will know the phone system and be able to operate the phone. 

Example of measurable Learning Objectives: 
Upon completion of this training, employees will be able to: 

  • Answer in-bound calls, place out-bound calls 
  • Forward calls to other extensions 
  • Place a caller on hold (and return to a held caller) 
  • Listen to, forward, save and delete voicemail messages 
  • Set-up their personal voicemail inbox 

 

Each seller sets the price of each elearning course, including the volume discount and site license pricing. Sellers can also update course pricing at any time. 

Pricing is driven both by the level of interactivity and multimedia as well as the value of knowledge delivered. The resulting per minute price is then multiplied by the "seat time" of the course (longer does not always mean better).

pricing-grid.png

As an example, suppose you developed a course on "hand washing." If the course was designed to train pre-schoolers how to wash their hands, it might fall on the lower end of the value scale. Training for food service workers might fall in the middle. Training for surgical scrubbing might fall towards the high end of the scale. 

Similarly, a course that just contains slides with static text and images would fall at the low end of the interactivity scale, audio, video, and animation in the middle, and simulations and gaming at the high end of the scale.  

OpenSesame supports courses conforming to SCORM 1.2 through 2004 4th edition as well as AICC 2.2, 3.5, and 4. In addition, OpenSesame supports video files using a proprietary SCORM video player. OpenSesame supports the following video file formats:

  • .mov
  • .mp4
  • .3gp
  • .3g2 
  • .mpg
  • .mpeg
  • .divx
  • .rm
  • .f4v
  • .dir
  • .dcr
  • .asf
  • .wmv
  • .flv

In addition, if .swf files are video files, OpenSesame can support them if the file extension is changed to .flv.

OpenSesame can support additional file formats after review; please contact us to discuss other file formats further.

OpenSesame’s dashboard provides transparency to the content purchasing process. Visit your dashboard to see how many course seats have been purchased and check your payment information.
 

Site Licenses on OpenSesame enable unlimited delivery to a single domain name. Full usage reporting is available through your seller dashboard. As with other purchases, course files are not delivered to the user.

The final display of the course will be determined by its configuration in the buyer's LMS.  You should specify the ideal window dimensions in your course details so buyers know how to best display your course.  We recommend using the following settings in your content authoring tool: 
Browser Size = Display at user's current browser size 
Presentation Size = Scale presentation to fill browser window

 

No. For ease of use, we recommend limiting file sizes to approximately 250 MB. If your course is considerably larger than 250 MB, please consider breaking it into two modules, or contact us and we will assist you in loading it into the OpenSesame library.

OpenSesame compresses text files, but course authors should compress any media assets for effective delivery to end users.

On the edit course page, you can set a limit for the number of minutes you wish the customer to be able to view in preview mode.

Previews are encouraged, but not required.

If you are developing elearning courses, please read our blog for profiles of successful developers and tips on creative effective elearning courses. The key to successful learning is to put yourself in the learner’s seat. They might say: 

  • Talk to me.  Use an easy-to-understand narrator to engage learners in the information in your course. 
  • Engage me.  Make your course interactive. 
  • Understand who I am.  I might not be used to sitting at a desk. 
  • Make it beautiful.  Professional, simple and consistent graphics make courses inviting and professional. Too many details can be distracting. 
  • Keep it simple.  Use your on-screen text to reinforce key points rather than transcribing all the information from the voice over. 
  • Tell me what I will learn.  Briefly state the objectives up front, and make sure each slide has a title so learners can track their progress. 

Finally, engage in the OpenSesame community. When buyers provide feedback and course reviews, respond to them through the comments system and consider improving your course in response to their suggestions.
 

Start by creating a seller profile that describes your organization.

Click on Your Courses to get started adding courses. On the add course page, select a .zip SCORM or AICC course or video file to upload, enter its title, learning objectives, price and other description information. Save the course and validate it to demonstrate that it can register as complete in a user's learning management system. 

After you validate your course, OpenSesame will review it and publish it to the marketplace as soon as possible, usually within one business day.

All SCORM courses send a standard completion message to learning management systems to signal that the course has been completed by the user. OpenSesame requires course authors to validate their courses to demonstrate that the course successfully sends the completion message and will register as complete in users' learning management systems. When you go through the validation process, the OpenSesame system records any completion messages while you navigate and complete your course. While validating the course, please fulfill any completion criteria set within the course (for example, some courses require passing a quiz or viewing each slide).

When you are done navigating your course and close the validation window, a system message will indicate whether the OpenSesame system received the completion message.

Once the course is validated and submitted for approval, it enters our Moderation Queue. After you validate your course, OpenSesame will review it and publish to the marketplace as soon as possible, usually within one business day.

 

As we reach out to content developers, they often ask how we reach potential buyers to promote the OpenSesame marketplace.

We market OpenSesame in a variety of traditional and nontraditional ways, but above all else we value building respectful and productive relationships with customers.

  • We promote OpenSesame through four channels:
  • Our business development staff works directly with customers and potential customers to assess their learning and development needs and find solutions in our marketplace.
  • We have search engine optimization and pay-per-click search engine marketing campaigns in place.
  • We conduct extensive social media outreach through our blog and social networks like Twitter, LinkedIn, Facebook and Quora.
  • We are developing channel partnerships with learning management system vendors based on API integrations.

In addition, we exhibit at major eLearning Guild and American Society for Training & Development conferences and work hard to maximize our time at these shows to make connections.

In short, we're working to connect the courses in the OpenSesame marketplace to buyers worldwide.

Opportunities to Feature Partners

We also feature our course seller partners in a few different ways: through our featured sellers, interviews on our blog and mentioning sellers and courses in our social media conversations as appropriate.

We also welcome guest blog posts from both buyers and sellers that offer useful tips and information for the elearning community.

When SCORM players (in learning management systems or on the OpenSesame platform) access referenced files within SCORM packages, the file name references are case sensitive. In addition, file names referenced within courses should not contain spaces in the filename.

There are no upfront fees to add courses for sale in the OpenSesame elearning marketplace. When courses are purchased, OpenSesame keeps 40% of course revenue and course sellers keep 60% of revenue. 

When buyers make a purchase, they download a license file that enables them to stream the content from OpenSesame’s servers. This license file enables OpenSesame to manage the usage of the course, including the duration of time for which buyers can access it.

No, the seller's intellectual property is always protected and never leaves the OpenSesame site (or your servers). After making a purchase, buyers download a license file that allows them to stream the course from the OpenSesame servers to their LMS. All of the tracking still takes place in the customer’s LMS, but the course never leaves the OpenSesame servers. Courses purchased from OpenSesame work in any SCORM-compatible learning management system.

OpenSesame enables sellers to create, market and sell bundles of courses in addition to selling courses individually. This is a great way for buyers to purchase an entire curriculum or larger selection of content, often for a better price. Currently, OpenSesame creates bundles on demand on behalf of sellers. If you’d like to create a bundle of your courses, please contact us with the details of the bundle you’d like to create.

You can edit your course at any time whether it’s published or unpublished. First, log in to your account on OpenSesame. Then, you can mouse over My Account in the upper right, click My Courses, and then click Edit Course next to the course you wish to update. You can also navigate to your course by searching for it in the catalog and clicking Update Course at the top of the course page to edit. 

The first step is to create an account on OpenSesame. Once you’re logged in, mouse over My Account in the top right corner and click Add Course or just click here: https://direct.opensesame.com/add/course. On the Add Course page, you’ll be able to select a file to upload and enter the course title, description, price, features and other details. Once you have completed all of the course details, click save and you’ll be prompted to validate your course. OpenSesame requires course authors to validate their courses to demonstrate that the course successfully sends the completion message to register as complete in users' learning management systems. When you go through the validation process, the OpenSesame system records any completion messages. While validating the course, please fulfill any completion criteria set within the course (for example, some courses require passing a quiz or viewing each slide). When you are finished completing your course and press the Done button at the top of the validation window, you’ll see a message that indicates whether or not OpenSesame received the completion message. Once you have validated your course, the final step before your course is available for sale is to click Submit for Approval. We’ll take a look at your course and either publish it or get back to you in one business day.

OpenSesame forwards payment to sellers on a monthly basis, thirty days following the close of the month in which the sale occurred. Domestic sellers are paid monthly by check and must provide an up-to-date mailing address. Payments for international sellers can only be made using PayPal. To update your OpenSesame account with your PayPal or mailing address information, please log in to OpenSesame, and click My Account. Then click Edit and select the Payment Information tab to enter the email address associated with your PayPal account. If you do not have a PayPal account you can set one up here. https://www.paypal.com/home. Please let us know if we can provide any further assistance.

OpenSesame partners with other learning technology companies through our API and our affiliate program. To learn more please contact us at info@opensesame.com.

OpenSesame is always looking for high-quality training courses aimed at business and corporations who are looking to deliver training to their organization. Ideally, the courses should be interactive and engaging and contain quizzes and assessments to keep learners engaged and encourage them to interact with the training.

Troubleshooting

The scroll bars are only visible in the OpenSesame validation window if your course is set to a bigger size than the OpenSesame validation window. However, this is only relevant during the validation process. Ultimately, the buyer's LMS will control the actual window size presented to learners.

The HTML pages that contain your course should be as simple as possible. You can use scripts or CSS to control layout, but please make sure your content fits or scrolls within the parent window.  Your course will be most compatible if you avoid trying to resize or reposition the parent window.  Popup windows are allowed but not recommended because most browsers block popups by default.
 

If your course plays but does not validate: 

  • Go back and verify the completion settings in your development tool and make sure you completed the steps. Sometimes, rapid development tools can get out of sync with courses. For example, tools can lose track of the slide count if slides are added or deleted. To fix these kinds of bugs, reset the completion settings and republish the course. 

  • If you are not using a rapid development tool, double-check your code to ensure links are correct and variables are updated properly. 

If your course does not play: 

  • Are you seeing a blank screen, or does the course simply stop functioning? Typically this is due to a file that can't be loaded due to a broken link. To fix the problem, make sure all assets are being loaded with relative URL's. 

  • Advanced users can use plug-ins like Firebug to look behind the scenes for broken links.

 

The first step is to make sure that your course is validated and submitted to the moderation queue. We will then publish the course within one business day. After that, if you are still not seeing your course in the search results please contact us for further assistance.

We are here and happy to help! You can contact us via email at info@opensesame.com, through live chat during business hours or on the phone at (503) 808-1268. Please visit https://www.opensesame.com/contact where you can also provide us with feedback, see our FAQs and find us on Facebook, Twitter and LinkedIn. our Social Networks. You can also visit the OpenSesame resource center https://www.opensesame.com/resources where you will find helpful articles for both buyers and sellers.

If a course you are trying to view is not loading, please refresh your browser and make sure your pop-up blockers are disabled. If you are still having trouble, please contact us for support.

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