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AI fluency is now a job requirement — is your team ready?

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AI tools are becoming widespread across industries, used to streamline work, personalise learning, and support decision-making. That means HR and L&D teams need a deep understanding of these tools and their capabilities, and they must support managers and employees as they adjust to a working world where AI acts as a personal assistant, a coach, and a colleague.
In this session, Mindtools CLO Ross Garner will share practical steps you can take to ensure your workforce is ready to work confidently with AI.
You’ll learn how to:
- Identify the core AI skills your team needs across roles and levels
- Equip managers to lead teams through AI-driven change
- Build a learning strategy that keeps pace with AI developments without overwhelming your people
Ross Garner, CSP | Chief Learning Officer, Mindtools
Ross is Chief Learning Officer at Mindtools, where he’s responsible for creating effective digital learning content, workshops and programmes for organisations around the world. In 2019 he was named Learning Designer of the Year at the Learning Technologies Awards, and since 2016 he has hosted The Mindtools L&D Podcast. He is also the co-author of The L&D Dispatch newsletter.