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Insights from OpenSesame at 360Learning’s L&D Next Event
Partnerships matter more than ever as organizations scale learning in a rapidly changing skills landscape. Exactly why OpenSesame and 360Learning are working together to help teams combine collaborative learning with curated content. The goal is to make building skills, closing gaps, and delivering relevant learning easier.
At 360Learning’s L&D Next event, this partnership came to life in a panel discussion featuring experts from OpenSesame, Intellezy, and Genially. OpenSesame’s Kyle Gagliardi, Senior Curation Specialist and technology category expert, shared insights from organizations actively navigating AI-driven transformation in learning and development.
The conversation focused on a critical question: what does it take to build an effective, AI-enabled L&D team today? And, the answer points to a bigger shift than many teams expect: AI isn’t just helping teams create content faster. It is redefining what L&D teams are responsible for, how they deliver value, and how they measure success.
If you missed the session, you can watch the full panel on demand: https://360learning.com/events/l-and-d-next-us-uk-2026-aitools/
Here are 7 key takeaways.
1) From course delivery to capability building
For years, L&D teams have focused on content: building courses, managing catalogs, and delivering training at scale. But, now – that’s all changing.
Today, business leaders are asking a very different question: What capabilities are we building, and how quickly can we close skill gaps?
This shift moves L&D from content distribution to a more strategic role focused on:
- Identifying skill gaps
- Prioritizing business-critical needs
- Delivering credible, relevant learning
- Moving at the speed of the business
Here’s where the combination of collaborative learning and curated content becomes especially powerful. Platforms like 360Learning let teams capture and share internal expertise, while OpenSesame helps fill gaps with high-quality, ready-to-deploy courses. Teams can build capability without starting from scratch.
2) AI’s real impact is speed and personalization
One of the most immediate benefits of AI in L&D is speed.
Tasks that once took weeks, such as building training based on SME input or responding to emerging risks, can now happen in days or even hours.
For example, teams can use AI to:
- Turn SME interviews into structured learning objectives and outlines
- Generate role-specific scenarios and knowledge checks
- Rapidly deploy targeted microlearning tied to real-world events
When paired with a platform like 360Learning, speed is amplified. Teams can quickly create internal content and immediately complement it with curated courses from OpenSesame to deliver more complete learning experiences.
At the same time, AI enables personalized learning at scale. So, instead of assigning the same training to everyone, teams can:
- Tailor learning paths by role, skill level, and business priority
- Adjust content sequencing based on proficiency
- Deliver more relevant learning without expanding the L&D team
3) L&D: content creators to experience designers
As AI handles more of the heavy lifting, the role of L&D is evolving.
Instead of spending time formatting slides or drafting content, L&D pros can focus on designing experiences that drive real behavior change, including:
- Building interactive, scenario-based learning
- Creating opportunities for practice and decision-making
- Designing learning that reflects real-world context
AI helps eliminate blank-page syndrome by starting with a strong starting point, and L&D pros can add what matters most: context, empathy, and intentional design.
A blended approach combines internally created content with curated learning, helping teams move beyond one-size-fits-all training and create more engaging, relevant experiences across the organization.
For leaders looking to go deeper on how AI is reshaping workforce strategy, the Workforce Reinvention executive series explores how organizations are preparing for these shifts: https://www.opensesame.com/the-workforce-reinvention-executive-series/
4) Content quality and trust matter more than ever
As AI makes content creation easier, it also raises the stakes.
If anyone can generate training in seconds, the real question becomes: Is the content accurate, relevant, and safe to use?
L&D teams play a critical role here.
A human-in-the-loop approach ensures that learning content is:
- Validated by subject matter experts
- Aligned to business context
- Safe and compliant for deployment
Curated content also plays an important role. By incorporating vetted, expert-built courses alongside internal knowledge, organizations can maintain quality and consistency while still moving quickly.
5) AI governance is the make-or-break factor
While excitement around AI is high, many organizations are running into the same challenge: governance.
Leaders are not just asking how to use AI. They are asking how to use it responsibly.
Common concerns include:
- Data security and exposure
- Accuracy and hallucinations
- Intellectual property risks
- Lack of standardization across teams
Successful organizations are addressing this with a structured approach that includes:
- Clear leadership alignment on goals
- Baseline AI literacy across teams
- Defined workflows and change management
- Governance frameworks and guardrails
If you’re evaluating where your organization stands, this AI readiness assessment is a helpful place to start: https://www.opensesame.com/resources/ai-readiness-assessment/
6) Measure what matters: from engagement to performance
One of the most important shifts in AI-enabled L&D is how success is measured.
Engagement still matters, but it is no longer the end goal.
Instead, leading teams are focusing on metrics like:
- Time to competence
- Reduction in errors or incidents
- Customer satisfaction
- Sales performance or conversion rates
AI makes it easier to connect learning to these outcomes by creating tighter feedback loops. When learning ecosystems combine internal insights with curated content, teams gain a more complete picture of how learning impacts performance across the organization.
7) L&D leaders’ most important takeaway
AI is not replacing L&D teams. It is raising the bar for what they can achieve.
The most effective teams are using AI and the right learning ecosystem to:
- Move faster without sacrificing quality
- Deliver more personalized learning experiences
- Focus on strategy, not just production
- Align learning directly to business outcomes
The result is a more agile, impactful L&D function that builds capability, not just content.
A final take
AI is transforming learning and development, but not in the way many expected.
It is not just about creating more content.
It is about creating the right learning, faster, and tying it directly to performance.
Organizations that combine collaborative learning with curated content and apply AI thoughtfully will be the ones that turn this shift into a competitive advantage.
Ready to scale learning with the support of AI?
OpenSesame and 360Learning make it easier to deliver learning that is relevant, scalable, and aligned to real business outcomes.
Combine internal expertise with curated courses, accelerate program delivery, and build skills across your organization without increasing your team’s workload.
Talk to a learning expert to see how OpenSesame integrates with 360Learning and supports your AI-enabled L&D strategy.
