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Human-first AI: How to scale impact without losing what matters most
Leaders face a critical challenge: how to harness the efficiency of AI without compromising the human touch that builds trust, culture, and connection.
In this session, we’ll explore how forward-thinking HR and L&D teams are using AI to automate the right things—while protecting space for empathy, creativity, and relationships. From scaling training without losing emotional intelligence to rethinking the role of managers and coaches in an AI-augmented environment, you’ll gain practical strategies for designing a future of work that’s both efficient and deeply human.
Key Takeaways:
- How to evaluate AI use cases through a human-impact lens
- Explore real-world examples of AI-powered training that keeps empathy front and center
- Discover ways to upskill your team while preserving culture, trust, and connection
About the speakers
Hanelise Wagner, Digital Transformation and AI Training Expert, Cegos
Hanelise Wagner is passionate about anticipating challenges and devising innovative solutions to everyday problems. Her approach focuses on exploring the intersection of diverse systems, including information science, artificial intelligence, language, cognition, and society, to uncover meaningful insights and opportunities.
Mehdi Tounsi, Senior Regional Director EMEA, OpenSesame
About OpenSesame
OpenSesame is a comprehensive learning platform designed to simplify workforce training and accelerate skill development. With a catalog of over 40,000 expert-led courses in 70+ languages—plus AI-powered tools for skills assessments, content creation, and personalized learning paths—we empower organizations to deliver impactful training at scale.