In service industries, the customer is always right, but that simple phrase isn’t an all-encompassing directive for great customer service. A key part of providing satisfying customer service is treating even the most difficult clients with kindness and compassion, a skill that takes practice and training.
In OpenSesame’s free course of the week, learn how customers become happier when strategies of kindness and compassion form the foundation of a company’s customer service proposition. This course, “Mindfulness for Organizations: Kindness, Compassion, and Competitive Advantage” from publisher Big Think, arms your learners with tips and techniques for happier clients that leads to more business.
With courses offered in multiple languages, and available on multiple devices, OpenSesame helps companies like yours develop the world’s most developed and admired global workforces. Check out our free course of the week, and if you have any questions contact us at firstname.lastname@example.org today.