Whether you are running a retail store, a financial institution, or a service agency, it is important for your company to provide excellent customer service. It can make or break your business. Investing in customer service training is the first step towards satisfying your customers’ requirements. Before you hire a training company though, it… Read more »
By definition, an export is any item that is shipped from the United States to any foreign location, whether it is sent to an individual or an organization. By “shipped”, it is understood that said item may be sent by regular mail, air mail, or by ship, but also hand-carried on a plane by you… Read more »
Corporate training need not be boring. In fact, it can be an exciting adventure. All it takes is the right attitude and the right opportunity. Attitude The most valuable attitude to have is one which expects to find value in everything encountered. Imagine, for instance, a boringly simple traffic signal. Green, yellow, red, green, yellow,… Read more »
One of the most commonly asked questions sales trainers get is, “What are the hottest trends in sales training?” It’s a good question, especially in this fast-paced world where salespeople are racing to be credible, efficient and knowledgeable. Sales training is a great way to improve your skills and stay ahead of the curve. Rather… Read more »
More than ever, a company must protect itself against litigation. With the economy becoming more volatile and competition ever-fiercer, no company can afford to let profits shrink because of mistakes in judgment or actions taken out of compliance with existing law. This speaks to the most obvious benefit of compliance training—protecting the financial health of… Read more »
We all know that being effective at communicating with other people is a skill that not too many people have. However, did you know that being able to communicate effectively isn’t something you’re born with, but rather something that you can develop and hone on a day-to-day basis? Having effective communication skills greatly enhances your… Read more »
Regardless of whether you’re in charge of a small business or organization looking to increase your employees’ skills and knowledge, or an average, everyday employee looking to undergo training in order to increase your chances of landing a better job, signing up for online training courses is a great way for you to gain knowledge… Read more »
Nearly four thousand people have died each year from fires. Most of these were residential fires, but the danger still remains for fires in the workplace. Besides the death toll, fires also destroy property and sometimes critical business infrastructure—data, equipment, furnishings and more. These tips will help ensure your workplace remains fire safe. 1. Don’t… Read more »
There are two kinds of stress. One kind makes us stronger. It challenges us and compels us to do better. The other kind can kill us. It changes our body chemistry and compromises our emotional stability. While not all stress is bad, we need to be aware of the kind that is bad so we… Read more »
Don’t feel insulted. This is vitally important. Cyber security isn’t just for the IT Department. And if you don’t know a computer port from an IP address, that can be remedied with some online security training. Thieves are lurking out there in cyber space. Who needs to know about them? Ideally, every employee on… Read more »
You don’t have to be a software engineer to succeed as an elearning developer. eLearning authoring tools give anyone the ability to make high quality online courses. But with so many tools on the market, how do you know where to start? This is our guide to choosing the right authoring tool for you. Articulate… Read more »
Sexual harassment is bad for business. Not only can it become a major distraction from work, it can also prove very costly for the business if not handled quickly, thoroughly and appropriately. There should already be sexual harassment policies and procedures in place. Corporate training should also be in place so that all personnel have… Read more »
For companies that have reached levels of significant expansion and growth, corporate training may be a necessity that can prove beneficial to your productivity. Corporate training is essentially a term which covers the vast variety of training methods and techniques used to enhance the productivity and synergy of an organization. Corporate training, as the name… Read more »
In today’s fast-paced and competitive world, it’s harder than ever to manage your stress levels. With pressure from an uncertain economic climate and growing demands at work, just getting a few minutes of “you time” can be next to be impossible. Compound that with the fear of possibly being laid off from work and not… Read more »
In a down economy that has caused many businesses, even those thought to be stable enough, to close their doors for good, there is undoubtedly a need to change and adapt. Change is of course constant, but in the current economic climate, it has become a necessity in order to survive and stay in business.… Read more »
The thought of being in a building where there is a fire is something that is truly frightening. How do you think you would react? Do you think you would know the right thing to do? Unfortunately, the large majority of people haven’t been trained in what they should do in case of a… Read more »
You had better believe that there is someone out there dreaming of finding the chink in your cyber armor. A quick look at the FBI Cyber Crime page should give you an idea of some of the kinds of threats available. Cyber crimes are likely to continue on the rise as hot shot hackers think of… Read more »
Imagine how effective your organization can become if your staff got a communication course. A variety of hassles and misunderstandings could be avoided if people simply knew how to interact with each other. How different and how much more profitable can your company become if communication problems just went away? Taking advantage of effective… Read more »
Due to the nature of the work electricians perform day in and day out, electrical safety training is a necessary step that must be taken in order to have a safe and productive working environment. For electricians, training isn’t just something that must be done because it’s a work requirement; it’s necessary because their very… Read more »
NFPA 70E—the standard for electrical safety in the workplace, is there to save lives and property. No doubt about it—arc flash is dangerous and potentially deadly. Every workday in the United States, one person dies from electrocution, shock, arc blast or arc flash. Some 8,000 employees every year find themselves being treated in emergency rooms… Read more »
