Nearly four thousand people have died each year from fires. Most of these were residential fires, but the danger still remains for fires in the workplace. Besides the death toll, fires also destroy property and sometimes critical business infrastructure—data, equipment, furnishings and more. These tips will help ensure your workplace remains fire safe. 1. Don’t… Read more »
There are two kinds of stress. One kind makes us stronger. It challenges us and compels us to do better. The other kind can kill us. It changes our body chemistry and compromises our emotional stability. While not all stress is bad, we need to be aware of the kind that is bad so we… Read more »
Don’t feel insulted. This is vitally important. Cyber security isn’t just for the IT Department. And if you don’t know a computer port from an IP address, that can be remedied with some online security training. Thieves are lurking out there in cyber space. Who needs to know about them? Ideally, every employee on… Read more »
You don’t have to be a software engineer to succeed as an elearning developer. eLearning authoring tools give anyone the ability to make high quality online courses. But with so many tools on the market, how do you know where to start? This is our guide to choosing the right authoring tool for you. Articulate… Read more »
Sexual harassment is bad for business. Not only can it become a major distraction from work, it can also prove very costly for the business if not handled quickly, thoroughly and appropriately. There should already be sexual harassment policies and procedures in place. Corporate training should also be in place so that all personnel have… Read more »
For companies that have reached levels of significant expansion and growth, corporate training may be a necessity that can prove beneficial to your productivity. Corporate training is essentially a term which covers the vast variety of training methods and techniques used to enhance the productivity and synergy of an organization. Corporate training, as the name… Read more »
In today’s fast-paced and competitive world, it’s harder than ever to manage your stress levels. With pressure from an uncertain economic climate and growing demands at work, just getting a few minutes of “you time” can be next to be impossible. Compound that with the fear of possibly being laid off from work and not… Read more »
In a down economy that has caused many businesses, even those thought to be stable enough, to close their doors for good, there is undoubtedly a need to change and adapt. Change is of course constant, but in the current economic climate, it has become a necessity in order to survive and stay in business.… Read more »
The thought of being in a building where there is a fire is something that is truly frightening. How do you think you would react? Do you think you would know the right thing to do? Unfortunately, the large majority of people haven’t been trained in what they should do in case of a… Read more »
You had better believe that there is someone out there dreaming of finding the chink in your cyber armor. A quick look at the FBI Cyber Crime page should give you an idea of some of the kinds of threats available. Cyber crimes are likely to continue on the rise as hot shot hackers think of… Read more »
Imagine how effective your organization can become if your staff got a communication course. A variety of hassles and misunderstandings could be avoided if people simply knew how to interact with each other. How different and how much more profitable can your company become if communication problems just went away? Taking advantage of effective… Read more »
Due to the nature of the work electricians perform day in and day out, electrical safety training is a necessary step that must be taken in order to have a safe and productive working environment. For electricians, training isn’t just something that must be done because it’s a work requirement; it’s necessary because their very… Read more »
NFPA 70E—the standard for electrical safety in the workplace, is there to save lives and property. No doubt about it—arc flash is dangerous and potentially deadly. Every workday in the United States, one person dies from electrocution, shock, arc blast or arc flash. Some 8,000 employees every year find themselves being treated in emergency rooms… Read more »
Electrical safety is serious business. There’s no doubt about that. Corporate training is always about helping you get the job done. 1. Spontaneous combustion. No, we’re not talking about Lot’s wife turning into a pillar of salt. Placing a small, personal heater too close to stacks of papers or other combustible materials can… Read more »
Things may happen in your life, but you are the one who chooses to react to them the way that you do. The following 10 tips can help you take charge of your reaction to stressful situations. Every kind of stress will bend to one of these tips. 1. Avoid unnecessary stress by saying… Read more »
No one wants an abusive customer. Sometimes, customer service training doesn’t adequately prepare you for what some customers throw at you. When a call starts abusive or escalates from anger into an abusive tone, it sometimes seems that nothing you say can help. Any time a customer becomes abusive you need to apply more… Read more »
Communication sets us apart from the other animals on this planet. Oh, other animals communicate all right, but not the way we do—most of the time. Communication can become physical—a tender touch or a bonk on the head. Bullets are a form of communication, albeit somewhat primitive. A stare can be communication, whether it… Read more »
It is important for businesses to be able to handle the queries, concerns, and requests of their customers. As the company grows, the need to train your customer support staff becomes even more urgent. Investing in customer service training courses allows your company to establish a competitive edge in the marketplace. It can ultimately… Read more »
Just in case you’re not familiar with the term, “snafu,” it’s an acronym—situation normal: all fouled up. There’s also a stronger version, but we’ll leave that your imagination. How can business communications become fouled up? Plenty of ways! Misdirection No customer likes to be passed off to the wrong department to sit waiting while… Read more »
The lifeblood of any organization is information and the flow of that information between the various parts of the enterprise. Business communication is an extremely broad subject. It includes interdepartmental memos, staff meetings, conferences, customer relations, marketing, advertising, public relations, employee engagement, community involvement, corporate training and a great deal more. If you have… Read more »
